Last updated: April 13, 2025

At Bakhmal-Jan Clothing Store, customer satisfaction is important to us. However, please note that all sales are final. We do not offer refunds, returns, or exchanges on any purchases.

Please read the following carefully before placing your order.

All Sales Are Final

Due to the nature of our products and in order to maintain the highest standards of hygiene and quality, we do not accept any returns or offer refunds under any circumstances once an order has been placed.

Damaged or Incorrect Items

While we do not offer refunds, we are committed to ensuring the quality of our items.

If you receive a product that is damaged, defective, or incorrect, please contact us within 3 days of delivery at:

📧 bakhmaljan.ltd@gmail.com

📍 81-83 White Abbey Road, Bradford, ENG, BD8 8DR, United Kingdom

Include the following in your email:

• Order number
• A brief description of the issue
• Clear photos of the item(s) and packaging
  

If your claim is approved, we will offer a replacement or store credit, depending on the situation and product availability.

Order Cancellations

Orders cannot be canceled or changed after they have been placed. Please double-check your order details (including size, color, and shipping address) before completing checkout.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered. If this happens, please contact the shipping carrier directly to file a claim.

Need Help?

If you have any questions or concerns about your order, you’re welcome to reach out to us anytime at:

📧 bakhmaljan.ltd@gmail.com

📍 81-83 White Abbey Road, Bradford, ENG, BD8 8DR, United Kingdom